GadgetPro (“us”, “we”, or “our”) operates the GadgetPro website (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
- Email address
- Telephone number
We collect device passcode data from our customers to fully test the functionality of the device before and after we perform each repair. We do not use that for any other purpose and no personal data is accessed as part of the functionality test. Our system automatically delete the passcode after each repair. If you decide not to provide your passcode, there is option also, your presence will be required to test the device which may cause delays due to any repair needed following the test.
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Marketing and Promotional offers
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. Please see opting out below. We may use your Identity, Contact, Technical and Usage to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any company outside of Etouch Explore Solutions Limited (Trading name: Gadgetpro) for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase, warranty registration, product/service experience or other transactions.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Service providers acting as processors based inside and outside of the EU who provide IT and system administration services, Logistics Services and downstream processing, including the following:
- Cloudways – Host the website
- Stripe – Payment gateway
- Rackspace – Email
- Royal Mail – Postal records
- Klarna – Payment gateway
- Companies House – Company records & SIC searches
- Checkmend – Submission of source records
- Sign Now – Electronic copies of all agreements
- Trustpilot – Customer review service
- HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.
Third parties to whom we might desire to sell, transfer, or merge parts of our business or our assets. As an option, we may get to acquire other businesses or merge with them. In case of any change to our business, the new brand may use your personal data in the same way as set out in this privacy notice. We require all third parties to respect the security of your personal data and to treat it in line with the law. None of our third-party service providers are allowed to use your personal data for their own purposes and we only allow them to process your personal data for particular purposes and in agreement with our instructions.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To Other Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Compliance With Laws
We will disclose your Personal Information where required to do so by law or subpoena.
Duration of your personal data preservation.
We will only retain your personal data as long as we need to use that. It may include for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of damage from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
According to the law, we have to keep basic information about our clients (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
In some situation you can ask us to delete your data: see Request erasure below for further information.
In some situation we may anonyms your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further become aware of to you.
Your Legal Rights
In some specific circumstances, you have rights under data protection laws in relation to your personal data. Your rights are:
You may request right of entry to your personal data (commonly known as a “data subject access request”). This will allow you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
You may request for correction of the personal data that we hold about you. This enables you to have any incomplete or incorrect data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
You may request to erasure your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
You may object processing of your personal data where we are relying on a lawful interest (or those of a third party) and there is something about your picky state which makes you want to object processing on this position as you feel it may bang your basic rights and freedoms. You also possess the right to object where we are processing your personal data for direct marketing purposes. In some suitcases, we may show that we have convincing rightful grounds to process your information which overrides your rights and freedoms.
You may ask for restriction of processing of your personal data. This enables you to request us to hang the processing of your personal data in the following scenarios: (a) if you want us to ensure the data’s accuracy; (b) where our use of the data is illegal but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to confirm whether we have overriding rightful grounds to use it.
You may request for transferring your personal data to you or to a third party. We will provide it to you, or a third party nominated by you, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent is required where we have the consent to process your personal data. However, this will not affect the legality of any processing carried out before you withdraw your consent. If you take out your consent, Delivery of certain products or services to you may be hampered due to this. Our advice to you, if this is the case at the time you withdraw your consent.
No fee is required typically
You will not require to pay any fee to access your personal data (or to exercise any of the other rights). However, we may apply a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we could require from you
Specific information from you may need to request to help us verify your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security appraise to ensure that personal data is not disclosed to other person who does not have right to receive it. We may also contact you to request you for more information related to your request to hurry up our response.
Required time to take action
Typically we try to respond to all rightful requests within a month. Rarely it may take longer than one month if your request is mostly complex or you have a number of requests. In this case, we will inform you and keep you updated.
You can at any time change or withdraw your consent from the Cookie Declaration on our website
Your consent applies to the following domains: thegadgetpro.co.uk
What are cookies ?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use ?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
The below list details the cookies used in our website.
|cookielawinfo-checbox-analytics||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”.|
|cookielawinfo-checbox-functional||The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.|
|cookielawinfo-checbox-others||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other.|
|cookielawinfo-checkbox-necessary||This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.|
|cookielawinfo-checkbox-performance||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”.|
How can I control the cookie preferences ?
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.
Persistent marketing and analytics cookies
These cookies contain a unique user ID which will enable Klarna to recognize the user’s device the next time that user returns to a merchant using Klarna’s services. These are persistent cookies, stored on the device for a period of up to 540 days as of the last interaction with Klarna, or until they are deleted and allow Klarna (i) to show personalized marketing of Klarna products, including credit promotions to the user, and (ii) to perform analytics of the user behaviour.
By connecting the unique user ID stored in the cookie on the device to the information Klarna has about the user, Klarna will be able to recognize the user of that device. The information Klarna collects through the cookies is not shared with any third party.
The user’s consent and revocation of consent
Klarna Bank AB (publ) is subject to Swedish Data Protection legislation, and is the data controller for the purpose of processing the personal data as described above. Klarna has a data protection officer and a team consisting of personal data experts. Klarna also has a customer service team handling questions relating to personal data. You are welcome to contact Klarna at email@example.com. Please visit www.klarna.com for more information about Klarna, and how Klarna processes personal data.